Studio Guidelines & Cancellation Policy

Lessons & Location

Lessons are 60 minutes long and take place in person at my home studio at Manchester Road, Altrincham, WA14 5NU. Please aim to arrive right on time for your lesson rather than early, as I teach from home and do not have a separate waiting room.

Lesson Fee & Payment

The fee is £60 per one-hour lesson. Because Thursday morning slots are strictly limited, your lesson slot is only confirmed once payment has been received. Payment is made via bank transfer prior to the lesson. (For regular students, I am happy to invoice for a block of 4 lessons at the start of the month to save you doing weekly transfers).

Cancellations & Rescheduling

Because I only teach on Thursday mornings between 9:30 am and 12:30 pm, studio slots cannot easily be reallocated at short notice.

  • More than 48 hours’ notice: If you need to cancel or rearrange, please let me know at least 48 hours in advance. No fee will be charged, and we can look for an alternative time.

  • Less than 48 hours’ notice: If a lesson is cancelled with less than 48 hours’ notice (or in the event of a missed session), the full £60 fee remains payable.

  • If I need to cancel: If I ever need to reschedule due to illness or performance commitments, I will give you as much notice as possible and we will either reschedule or refund your fee.

Illness & Vocal Health

Vocal technique is rooted in vocal health. If you are unwell with a heavy cold, flu, chest infection, or acute laryngitis, please do not try to "push through it." Let me know as soon as you feel unwell so we can protect your vocal cords and keep bugs out of the studio.